DebtBank Privacy Policy

We appreciate you taking the time to connect with our providers using our services. Because we believe in full transparency, here's some information on the data we collect, how that data is used, and how it is shared.

Here's what we collect

In order to assist our customers, we must collect information that identifies them. That includes, but isn't limited to, names, phone numbers, addresses, email addresses, and social security numbers.

Additionally, Debt-Bank.com may collect data that relates to potential co-borrowers, or anyone else who is involved in the lending process. Our partners may need to collect more information. If that's the case, you'll get a detailed request from said partner.

Here's how we collect it

Much of the information we collect is provided by the consumer, but DebtBank does use other sources to obtain data, including:

  • Our partners
  • Service providers
  • Credit bureaus
  • Third parties related to your inquiry
  • Lenders
  • Cookies
  • Web beacons

Here's what the collected information is used for

Your privacy is important to us. That's why we only use the information we've collected for the intents and purposes of the services that we provide.

Your collected information also helps us make changes and improvements to enhance user experience, and may be used to personalize your own experience while on our site.

Additionally, we may use the data we've collected to comply with applicable laws, respond to any legal requests that may arise, for business management purposes, or to prevent fraud and/or misuse.

What about information sharing?

To be clear, DebtBank does not share your personal information with non-affiliated parties or companies, except to provide the products or services that you yourself have requested.

We may share your information only under the following circumstances:

  • In connection with state or federal licensing requirements.
  • In connection with a substantial corporate transaction involving DebtBank such as the sale of DebtBank, a divestiture, merger, consolidation, asset sale, or bankruptcy.
  • If we feel disclosure is appropriate in order to protect our business in response to any investigation, suspected legal activity, or other wrongdoing. We have the right to protect our business and to enforce all agreements.
  • As a direct response to a subpoena, any similar investigative request, court order, request for cooperation from a law enforcement agency, self-regulatory body, or other governmental agency. This is for us to be able to utilize our legal rights and defend ourselves against any legal claims as we believe is necessary by the law. In specific cases we might raise or waive any legal objection or right available to us.
  • To process and fulfill your request. All our partners in our provider network, which include banks, mortgage lenders, and brokers, have entered into marketing agreements with Debt-Bank.com and are required to comply with federal and state privacy regulations. We may also receive information back from our lending partners that pertain to your loan or the products and services we have mutually provided to you. This information has the right to be retained for any litigation, regulatory requests, law enforcement requests, internal analytics, marketing, or any other legal matter.
  • In an anonymous format. Any shared data will have been generated in a way that does not disclose anything personal and in a way that is in compliance with the law. This data would be sent to any third parties requesting such.

Changes to this product privacy statement

DebtBank reserves the right to make changes to this statement as we see fit. Those changes will comply with all other current DebtBank policies and agreements.

Minors

You must be at least 18 years old to use Debt-Bank.com. We do not knowingly collect, use or disclose personal information about users who are under 18 years of age.

If you are a minor, you can use the services offered on Debt-Bank.com only in conjunction with a legal guardian. For more information, please see our Terms of Use.

Outside of the United States

Debt-Bank.com is based in the United States and is designed for use by those in the United States. Therefore, it is governed solely by the laws of the United States.

Questions? Comments? Contact us

If you have any questions, concerns, or comments about this product privacy notice, please reach out to us at contact@debt-bank.com.